Privacy Policy

Last updated: October 2026

1. Introduction

ansIT respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use and protect personal information when you visit our website or contact us.

2. Information We Collect

We may collect the following information when you contact us:

Your name
Email address
Telephone number
Details of your IT enquiry or support request
Technical information relating to your website visit, where applicable

3. How We Use Your Information

We use your information to:

Respond to enquiries and support requests
Provide IT support and services
Communicate with customers
Manage customer relationships
Maintain and improve our website and services
Meet our legal and regulatory obligations

We do not sell your personal information.

4. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business and deliver our services.

These may include email, website hosting, customer support and IT service providers.

We do not share personal information for unrelated marketing purposes.

5. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting and business requirements.

6. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

7. Your Rights

Under UK data protection law, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where applicable
Object to or restrict certain processing
Withdraw consent where processing relies on consent
Complain to the Information Commissioner’s Office (ICO)

Further information is available at https://ico.org.uk/.

8. Cookies

Our website may use cookies or similar technologies to support website functionality and improve the user experience.

Where required, we will request consent before placing non-essential cookies.

9. Contact Us

For questions about this Privacy Policy or how we handle your personal information, contact:

Email: support@ansit.co.uk

Website: https://ansit.co.uk/

Business: ansIT